LIVRAISON GRATUITE POUR LES COMMANDES DE PLUS DE 40€ (FR) et 75€ (INT.) | CLIENTS DU ROYAUME-UNI, VEUILLEZ UTILISER ETSY.

Politique d'expédition

 

HANDLING
All orders are carefully packaged by myself, in my studio. For that reason, processing times are up to 15 business days. Packages are usually sent on Mondays, Wednesdays and Saturdays.


PACKAGING
In an effort to be more eco-friendly, I'm trying to limit unnecessary packaging. The items will be sent in a glassine or paper sleeve, with washi tape closing it. Some items will come with a backing cards with social media infos and/or instructions to use the item.

I either send the items in a padded mailer or a slim letterbox. They can be recycled depending on your area's regulations.

In some occasions, plastic can be present in your package, if that's the case it's because I ran out of the eco-friendly options. Let me reassure you, it's very rare :)


SHIPPING
All orders are sent with a tracking number, this way we can both keep an eye on it. Some countries may have limited tracking, please see list below.

France: Full tracking/2-4 business days
Europe: Limited tracking*/4-15 business days
Rest of the World: Limited tracking*/7-30 business days

*Full tracking is available for the following countries: Australia, Austria, Belgium, Brazil, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, Germany, Hong-Kong, Hungary, Iceland, Ireland, Italy, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, United Kingdom, USA, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Swiss.

For other countries, tracking will stop at French borders.


CUSTOMS
Please keep in mind that I'm in no way responsible for any customs fees. I am legally obligated to declare the accurate value for each items, I cannot marked them as gift or I may face charges. Thank you for your understanding.

 

Last updated on January 9th, 2022.